Refund & Cancellation Policy

Try before you pay

Every new workspace gets a 14-day trial on Team limits without a card, so you can test the Service fully before spending anything.

Cancelling

Admins can cancel at any time from the billing page. Cancellation stops the next renewal; your plan stays active until the end of the period you already paid for. There is no notice period and no cancellation fee.

When we refund

• Within 14 days of your first payment: full refund on request, no reason needed.
• Accidental renewal: if you contact us within 14 days of a renewal and have not used the Service in that period, we refund that month in full.
• Our fault: if a fault on our side stopped you using the Service for a meaningful part of the month, we refund that month pro rata.

Outside those cases we do not refund partial months, because you keep access until the period ends.

How to ask

Email brogeby@gmail.com from the address on the account, with the workspace name. We answer within two working days. Approved refunds go back to the original card through Stripe and usually appear within 5–10 working days.

Consumers in the EU

If you bought as a consumer, you have a statutory 14-day right of withdrawal. Starting to use a digital service straight away does not remove that right here — our own 14-day policy above applies either way.